Week 38 at work

This week was tiring and well over those 37 hours:

  • Attended the Council budget training for the second time – the user experience and user interface are so poor that please note ‘user acceptance testing’ is not the same as user testing from the beginning
  • Met up with a local business wanting to pitch us selling audio services
  • Showed our new website progress to the central comms team and got some helpful tips
  • Spent A LOT of time on our Nesta Digital r and d application only for the website to crash on submission day. A HUGE thanks to Gail Boyle for carrying me to the finish line
  • Met with fffunction to get a first peek at the website visual design
  • Spoke on Thursday evening at museumshowoff
  • Discussed what the next steps were for the British empire and commonwealth collection from a digital view

Week 37 at work

This week I managed to get up to:

  • Switched from an intensive and antiquated system for organising our exhibition ‘private views’ to using eventbrite
  • Enjoyed an event to officially launch our inclusive audio guide ‘DiscoveryPens‘ which Paul organised
  • We submitted our major Arts Council bid which is a huge deal for the future of the service, wish us luck!
  • Got the news that several great folk will be taking voluntary severance
  • Switched my brain from the ACE bid to the Nesta digital R and D fund for the arts bid
  • Started to outline key objectives for 2014-15
  • Enjoyed the Pervasive Media studio lunchtime talk about using ibeacons which I hope we can begin to experiment with
  • Outlined plans for several talks I’ll be giving soon

Roll on next week.

Week 36 at work

By the end of this week I could see the light at the end of the tunnel for two of our major project bids. I still managed to get up to some mischief:

  • Had a great chat with future cities to see how we may be able to work together. The museum should have a strong role to play, being one of the few free public indoor spaces left…
  • Dipped in and out of Arts Council bid stuff
  • Met with the University of Bristol and aardman to develop our joint Nesta bid. Great to have folks to bounce ideas off
  • Discussed what the folks at the L Shed needed from me to help them – scanning equipment, staying out of their way and putting in some wifi were the main areas of focus
  • Chopped it up with David from the Watershed to find out all about their digital work
  • Attended bathcamp 44
  • Attended a lunchtime talk at the pervasive media studio from Daniel Meadows
  • Two post-doc students from the University of Bristol demo’ed a prototype combining motion tracking and a clever way of interacting with objects. I really hope we can test this approach soon
  • Fought bravely for a digital budget…

Bathcamp 44

I attended Bathcamp 44 after a fairly lengthy absence. Both sessions were from former Government Digital Service (GDS) product managers and were highly enjoyable, unlike the one hour drive to Bath. Here are my notes from both talks combined:

Sarah Prag up first

  • Fix publishing, Fix Transactions, Go Wholesale – make everything widely available and let others build services from you
  • Simpler, Clearer, Faster
  • Saved £42,000,000 in 2013/3 and they started late into the year
  • Highest priority is understanding user needs – it’s all down to understanding user needs NOT your needs as an organisation
  • Data is your friend – what to your users Google? what are the most frequent phone calls? With this data you can set your priorities
  • Following user needs enables you to choose which battles to fight
  • Data tells you the language to use, for example should a section be headed annual leave or holiday entitlement (winner from the data)
  • Tell stories – As I… I want to… So that I can…
  • Content designer encompasses more than being a writer
  • Create a style guide – plain English first, then the official term
  • If you can’t figure out the answer from the data ask real users
  • We aren’t just fixing websites we’re transforming government said Mike Bracken at Sprint 14

Ross Ferguson notes

  • His work was to change the culture and lead on organisational change – “but we can’t, I can’t, we don’t normally…”
  • Bringing the civil service with us
  • Always be shipping
  • don’t tell, don’t show, ENGAGE

Danah Boyd explains free version of her book

Danah Boyd is a name you probably come across if you scratch the surface of how people use the web. Danah has just released a book called Its complicated: The social lives of Networked Teens which of course i’ll read. Interestingly she has released a free PDF version at the same time and explains why in What’s Behind the Free PDF of “It’s Complicated” (no, no, not malware…).

As I have an interest in how folks make modern day books and how the web affects this ecosystem, this is like gold dust! Also i’ll admit that I was planning on waiting to buy this book as I have such a backlog and i’m a slow reader. But reading the blog post I can see why buying now helps Danah, so i’ll be heading over to grab a copy as soon as i’m done typing this.

Finally, its worth noting the cost of the ebook kindle version is slightly more expensive than the print version if you buy it from the Guardian. I can only guess that cost and value are at play here… which to buy…

 

Week 35 at work

Pretty hardcore work due to the pending major bid deadline BUT still managed to keep these little plates spinning:

  • Attended day two of the No Boundaries conference
  • Neck deep in final Arts Council bid work…80 percent of my week
  • Got permission to purchase replacement IT kit
  • Discussed how IT and digital might support the Moved by Conflict exhibition. Particularly the use of sensors for interaction
  • Discussed how I could contribute to our third and final year Paul Hamlyn Foundation project
  • We conducted a half day user testing session for the new website with real visitors.

No boundaries conference day two

Luke Wright on stage at the no boundaries conferenceLuke Wright, Poet

Wednesday 26th February, Watershed

I attended day two of a packed house for the no boundaries conference #nb2014. I stumbled across some great folks and made a few loose notes. If you want the detail then check elsewhere as these are just random bits that interested me. Any errors about what was said is entirely my bad translation.

Simon Meller, Arts Council, spoke about the case for public investment:

  • Need to improve engagement and inequality of access
  • Lots of potential for partnerships with higher education – need to measure impact and support continuing and lifelong learning
  • Show the links between arts, the creative industries and employment
  • We need longitudinal study to show impact
  • We can work globally by opening up our collections
  • Four key themes are Culture (insights, citizens, identity), Education (Primary/secondary, continuing, higher education), Society (wellbeing, health, engagement), Economy (Creative industry, regeneration, tourism)
  • Question from the audience making a plea for arts to focus on the “outside” where folks are e.g. Primark

Tom Morris, Bristol Old Vic said:

  • spoke of the power of narrative
  • Listening to the stories the public want to tell as its happening with or without u
  • Trust our artists

George Ferguson, Bristol Mayor said:

  • spoke about the arts being able to bring the City together and its our duty to give a sense of belonging
  • Need to sell ourselves better to the public and the politicians
  • When asked what kept him awake at 4am he said it was the need for us to “provide a catalyst

York Council boss said:

  • we needed to foster the creative potential
  • Internationalism and diversity go together

Week 34 at work

A case full of prints of drawings - Walter Richard Sickert shown here
Walter Richard Sickert prints and drawings in need of digitising

This week was pretty busy:

  • More Arts Council bid work…
  • Skype chat about how we can use tablets to improve the visitor experience
  • Discussion of how the new website can support the learning team
  • How we can take online bookings – hoping we can use shopify for the heavy lifting
  • A visit to M Shed to see how we can combine a tablet and flat screen to enable interaction with our ‘contributing wrap’
  • Got permission to spend some external grant money to purchase a portable audio recording setup
  • Visited the Office of National Statistics to give a talk on how we deal with intellectual property, make digital media, and make use of a digital asset management system (DAM)
  • Hosted the monthly Social Media South West meetup and gave a talk with Claire Royall called “Reasonable doubt – how the museum us getting social”
  • Helped Paul Sullivan get blogging over at www.pauldsullivan.com which let me see that wordpress has some poor accessibility quirks
  • Briefly joined Trevor and David discuss digitisation requirements for 2014 which includes digitising a bunch of Walter Richsrd Sickert and Bristol Suspension Bridge prints and drawings (see above photo)
  • Chopped it up with Adam about the progress of the new website navigation
  • Rolled the dice on budget requirements for 2014-2015

Next week I really hope I can find somebody to help us take online payments…

Week 33 at work

This week was slightly less hardcore than the previous few weeks:

  • Community support by taking on a student for his  year 10 work experience for a week
  • Moved from discovery to alpha phase for the website project
  • Agreed how we’d do advanced ticketing for the next temporary exhibition online
  • Got to grips with eventbrite
  • Came up with way to start getting digital in the houses
  • Met with Ian from aardman to discuss our full proposal for the Nesta Digital fund
  • Reviewed another draft of our Arts Council bid
  • Discussed how marketing and PR would help with the website project
  • Confirmed my apprentice into the post – she has been a real asset
  • One of our collaboration partner teams from the University of Bristol gave their beta demo of the volunteer database they have been making for us
  • Started to get excited about our wikimedia proposal with the Bristol Record Office
  • Swore that next year’s budget will be ruled with an iron fist ha!