About

Photo of Zak Mensah at Bristol Museum and Art Gallery 2017

Welcome to my personal website. I help people to use digital technologies and transform service delivery. I am based in Bristol and  work for Bristol Culture, part of Bristol City Council as Head of Transformation which includes running digital, fundraising, Retail, Modern Records, Design and Marketing and filming in public places.

I’ve been on the web since 1999 and have always enjoyed solving problems where people and digital technology meet. Around 2000 I started to solve friends problems with getting on the web which led to small freelance gigs. My first paying job landed me £70 and it’s still one of my proudest moments getting money for essentially listening to someone and then typing a bunch of code lines. In 2001 I started University studying Multimedia Computing, saved hard to buy my own PC and went on to gain a BA 1st class degree – nobody me included expected that!  During University I ran a small web design business called tribehut and designed and launched over 100 projects, mostly websites, ebooks and graphic design. I’m too busy to freelance these days but it was a heck of a way to learn about business and my craft.

I am a Bristolian (BS5 in the house) and when not playing with my kids I love motorcycling.

The work on this site is licensed as follows – This work by Zak Mensah is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.

You can find me at @zakmensah or zakmensah at googlemail.com and zak dot mensah at bristol dot gov dot uk if its Bristol Culture related.

Quick professional history

  • 2018 -Chair for the Association for Cultural Enterprises  South West England
  • 2015 -Present Head of Transformation, Bristol Culture
  • 2014 Head of Digital, Bristol Museums, Galleries & Archives
  • July 2013 – Digital Manager, Bristol Museums, Galleries & Archives
  • 2008 – June 2013 : Advisor for JISC Digital Media at the University of Bristol
  • 2006-2008: Learning Technologist at the University of Leicester
  • 2005: ICT worker for Bristol City Council (Managed Desktop project)
  • 2003 – 2013: Worked as a freelance web designer
  • 2003-2004: The IT guy at Earls High Secondary School
  • 2001 – 2005: Achieved 1st Class Hons degree in Multimedia Computing

Speaking events

I learn a lot during public speaking engagements and try to present at least a handful of times every year. You can find out more on the speaking page Full list of speaking engagements.

Professional Writing

I regularly get asked for biographies so below are several you can use and amend as you see fit:

100 Words

Zak Mensah Head of Transformation for Bristol Culture, Bristol City Council. I’m excited about helping our 180 person service make a ruckus by focusing on the needs of our 1 Million+ visitors. I’m focusing on helping us to become a cultural business and embedding digital and emerging practice throughout the service. I’ve been on the web since the late 90s and have watched the web permeate every corner of our lives. I write at www.zakmensah.co.uk. You can follow me on twitter at @zakmensah
How can I help?

or

300 words

Under 300 words
Zak Mensah
Head of Transformation for Bristol Culture, Bristol City Council

How can I help?

I’m excited about helping our 180 person service to make a ruckus by focusing on the needs of our 1 Million+ visitors.
I make up one quarter of our senior management team overseeing user research, making money through retail and cafes/private hire, fundraising, modern records, film office and digital team. I’m encouraging us to become ‘digital by default’.
My mission is to ensure our people, skills and services are adaptable to the rapidly changing landscape as a cultural business. We’re experimenting with different ways of doing things including business models, partnerships, KPIs in the arts, and sharing as much as possible publicly through channels like http://labs.bristolmuseums.org.uk/

My background is in staff development and digital and I’ve been on the web since the late 90s and have watched the web permeate every corner of our lives. I write at www.zakmensah.co.uk. You can follow me on twitter at @zakmensah

Before coming to the arts sector in 2013, I helped small businesses, charities, Jisc, Universities and the Heritage Lottery Fund to ‘do’ digital well.

I want to make a ruckus.