Museums have been run successfully for over 100 years. However even museums need to move with the times. Being more useful to more people is a phase I say a lot here at BMT. One of my core principles is placing “user needs” at the heart of what we do.
In addition to the typical methods of asking existing visitors what they need from us we are experimenting with a Citizen Jury throughout the second half of 2024.
We have written about how The Citizens’ Jury works on our website.
In short the Citizens’ Jury are 25-30 representive people chosen from a lottery of 5000 people across the City. They will will deliberate our initial question:
“What does Birmingham need and want from its museums, now and in the future; and what should Birmingham Museums Trust do to make these things happen?”
Special thanks to NLHF for funding this activity.