Listening to audio quicker
I’ve been listening to podcasts forever. Yet it took me ages to realise that all podcast players have an option to listen at different speeds. I listen to most of my podcasts at x1.2 speed and only notice the difference when the podcast episode plays music. Same great content just a little quicker equals more time for more great podcasts.
Give it a try.
I have recently tried a few audio books and x1.5 speed seems about right as they seem to read soooo slowly.
Oh and Seth Godin has pointed to a handy video extension that does the same for video.
Good email habit: Can I respond in under two minutes?
I have a pretty good handle on my email inbox. One of my best habits I have adopted is that when I’m processing my email, if the email response will only take 1-2mins to reply, then I MUST reply there and then. Simple. No need to procrastinate, flag it, or move it to a heaving folder never to be seen again.
And for a bonus habit: it helps if YOU write better emails in the first place. Make your emails as short as they can be, so that the email subject can read and reply in the same vein.
The digital transformation agenda and GLAMs – Culture24 findings and outcomes
In the summer of 2020 I was interviewed by Jane Finnis as part of a commission from the Europeana Foundation about digital transformation. The report is useful for everybody interested in digital and includes a few quotes from yours truly too.
Read the report and Jane has written over on Medium Why digitally literate leadership is so important right now.
Using an Asda self serve scanner with 50 items

Used this self scan at @asda today to buy 50 items. Between my slowness and the software lag we counted 12 customers served in the same time it took me with roughly same or bigger trolley. Not quite the future of retail yet #retail #retailtech
10 years on Twitter
Video: Introducing Nesta…and Bristol Museum & Art Gallery
Back in 2014/15 when I was still Head of Digital we worked on a cutting edge ibeacon game called The Hidden Museum. Thanks to the Digital R&D Fund for the Arts including Nesta [Nesta is a global innovation foundation] and partners aardman, University of Bristol we had a grant funded fun time!
In a recently launched video showcasing Nesta you can see our game at Bristol Museum & Art Gallery in action in this 100 second video. Come to visit us and play the game on your iPad.
Culture Geek 2018 talk: Ctrl Alt Digital
Today I had the privilege of speaking at the excellent #culturegeek condference in London. Robots, Shakespeare, memes, failing, games and more was talked about. Below are my slides and thanks for all the positive feedback. Onwards.
Ctrl Alt Digital Google Slides
https://docs.google.com/presentation/d/1IcWWfu649Kvj3tdkHaS8Cwn3eU_3gaDT5XH5104sGTs
2018 Shopify POS wish list
Since 2015 when we launched Shopify POS for our shops we’ve put over £1.75m through the app (about £800K this year alone). So yes I trust it. We’e just signed up for another three years in fact to take advantage of the multi year discount. I was recently testing a new feature which reminded me to jot down a few wish list features i’m hoping Shopify will make on the POS app or admin:
- Provide Cost of Goods (COGS) feature by default
- The ability to have more granular account types so I can restrict the majority of the team to only edit a product’s quantity. At the moment in order to allow staff to alter quantities when products get delivered you must be an admin which is overkill and leads to tinkering of product information
- Allow admin to force all accounts to use two-step authentication to provide better security for web facing accounts
- STOP forcing POS app updates to occur at 11am GMT…. right in the middle of our trading. Consider a European update time window or alternative from US to Europe so you can see how it feels!
- Allow the mobile app to read the barcode of a product and show its quantity to enable quick stock counting
- Allow a toggle to switch off online shop features if you are POS only
- Give me an easy way to connect to Google Sheets so I can play with the data as your reports are ok but I Google Sheets is way more powerful
Museums Journal: Charity commission issues cyber security warning
From a telephone interview I did about a week ago, following the NHS IT problems, for Museums Journal:
“Cyber security is something we think about frequently, but in the last few weeks it’s risen to the top of everyone’s agenda,” he said. We would be crippled if our collections database was unavailable to us for more than a couple of days.” Keeping secure backups in several different UK locations is a crucial part of the service’s security approach, Mensah added. And because hackers often take advantage of human error, other key measures include making sure strong, frequently changed passwords are used, and limiting access to key systems.
Link to the full article. I was trying to make it clear that weak passwords and our human nature to do the easiest thing is often the biggest challenge.