after you

Often you’ll see someone complete “their” task or job knowing that the next person will have an issue. You’ll even hear them say “i did my job” or “its not my problem”. They often don’t know what the impact is downstream because they can’t see it. As a manager or leader this is of course frustrating because you need the whole task(s) completed. What if you swapped jobs with the next person in the chain for a day. Saw how your task impacts the next person and had the opportunity to make it better for them and so on and so forth. Step by step you would make the whole task better.

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